Terms of Service

1. Services Provided

Leadcursa provides managed AI-powered lead management, automation, and related digital services to business clients ("Client"). The specific scope, deliverables, and pricing of services are defined in individual service agreements or statements of work agreed between Leadcursa and each Client.

Services may include, but are not limited to: AI chatbot and response systems, lead capture and qualification automation, CRM integration, social media and communication automation, reporting systems, and ongoing system maintenance and support.

2. Client Responsibilities

To receive services, you agree to:

• Provide accurate, complete, and current information as required for service delivery
• Ensure all data you provide or share with us has been lawfully collected and you have the right to share it
• Not use our services for any unlawful, deceptive, abusive, or fraudulent purpose
• Comply with all applicable laws, including those governing communications, data protection, and advertising in your jurisdiction
• Appoint a designated point of contact for your account and ensure timely communication
• Maintain any access credentials and configurations required on your side in good working order

3. Payment Terms

Service fees are as agreed in writing between Leadcursa and the Client. Unless otherwise specified:

• Invoices are due within the payment period stated on the invoice
• Late payments may result in suspension of services without liability to Leadcursa
• All fees are stated in USD unless otherwise agreed; bank charges and transfer fees are the Client's responsibility
• Fees are non-refundable once work has commenced, except as explicitly stated in a written agreement
• Leadcursa reserves the right to adjust pricing with reasonable notice before a renewal period

4. Intellectual Property

Unless explicitly agreed otherwise in writing:

• Leadcursa retains all intellectual property rights in workflows, systems, automation logic, code, and tools developed as part of the service delivery
• Upon full payment of all outstanding fees, the Client receives a limited, non-exclusive, non-transferable licence to use the outputs delivered to them
• The Client retains ownership of all data, content, and materials they provide to Leadcursa
• Neither party may use the other's branding, trademarks, or confidential information without prior written consent

5. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the engagement that is designated as confidential or that a reasonable person would understand to be confidential. This obligation survives termination of the service relationship. Neither party will disclose the other's confidential information to third parties without consent, except as required by law.

6. Limitation of Liability

To the maximum extent permitted by applicable law:

• Leadcursa's total liability to any Client for any claim arising from or related to the services shall not exceed the total fees paid by that Client in the three (3) months preceding the claim
• Leadcursa is not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of revenue, lost profits, loss of business opportunity, or loss of data
• Leadcursa does not guarantee specific business outcomes, lead volumes, conversion rates, or revenue results from use of its services. AI systems are tools, not guarantees of performance
• Leadcursa is not liable for interruptions or failures caused by third-party platforms, internet outages, or events outside our reasonable control

7. Warranties and Disclaimers

Leadcursa warrants that it will deliver services with reasonable skill and care. Beyond this:

• Services are provided "as is" without warranty of any particular outcome
• We do not warrant that AI-generated content, responses, or summaries will always be error-free, complete, or suitable for every purpose
• The Client is responsible for reviewing AI outputs before acting on them in contexts where accuracy is critical (e.g., financial, legal, or medical decisions)

8. Termination

Either party may terminate a service agreement with written notice as specified in that agreement. In the absence of a specific agreement:

• Either party may terminate with 30 days' written notice
• Leadcursa may terminate immediately if the Client breaches these Terms, fails to pay outstanding invoices, or engages in conduct harmful to Leadcursa or its systems
• Upon termination, the Client's access to Leadcursa-managed systems will cease; data export will be made available upon written request and after all outstanding fees are cleared

9. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Rwanda. Any disputes arising from these Terms or the services provided will be resolved first through good-faith negotiation between the parties. If unresolved within 30 days, disputes will be subject to the jurisdiction of the competent courts of Rwanda, unless both parties agree in writing to an alternative mechanism.

10. Force Majeure

Leadcursa is not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, internet infrastructure failures, government actions, third-party platform outages, or other events outside our control. We will notify affected Clients as soon as practicable.

11. Amendments

Leadcursa may update these Terms from time to time. Updated Terms will be posted on our website with a revised effective date. Material changes affecting active Clients will be communicated in advance. Continued use of services after the effective date constitutes acceptance of the updated Terms.

12. Contact

For questions about these Terms, contact us at:

• Email: admin@leadcursa.com
• WhatsApp: +1 214-771-9842
• Address: Leadcursa AI Technologies LTD, Kigali, Rwanda